I’ll be honest; I have been guilty of using box color at home to color my hair for the past few years. After my current experience (I’ll save you the horror story) I called Rumors to see if they could help. I wasn’t sure how to expect this visit to go since I royally messed up my hair and the fear of the unknown was setting in. After telling the receptionist of my problem, they advised that I see a senior stylist with lots of experience and I agreed.
When I got to Rumors I was escorted to the consultation area where I met with not only my senior stylist, Marissa, but with the owner, Lisa, and a few other designers. While some might find this approach a little invasive and over the top, I found it very comforting to see that everyone here is part of a team and don’t make rash decisions with corrective color. It was comforting to hear from everyone that my hair wasn’t a complete disaster; that it could be fixed and brought back to my natural color (phew!).
When back in the color room, they applied a color remover twice to remove all the box color. It smelled a little weird, but I didn’t care(especially if it would help my hair). I sat under a dryer which helped the product work, and then it was washed out. The process took about 30 minutes and was repeated once more and a Linkage Meu deep conditioning treatment was added to help my poor hair be healthy again.
In order to see the treatment progress they had to dry my hair. While Madison was blowing out my hair, the designers came over and were all in agreement - let’s stay with my natural red with the natural highlights. The blowout was perfection and I felt like royalty. We stopped at Lisa’s office and she completely agreed, but had one suggestion; “Go to Gigi and get your eyebrows tinted,” to help my eyes stand out.
Lisa went into the spa with me to let Gigi know exactly which shade to make the tint perfect for my complexion. Gigi made me feel at home and the process was quick and painless. I was a little surprised at first to see my eyebrows pop (my husband wasn’t sure what to say at first), but now looking at it daily, I love the outcome of it all!
I didn’t know what to expect walking into Rumors today and what the outcome would be. I was confident that choosing Rumors would be the right choice, and I was blown away at the over & above service that I received. The moral of this post: it’s okay to come to Rumors with your mistakes; there’s a very good chance that they will be fixed. Let Rumors make your daily problems and worries disappear for a few hours.